IF YOU ARE STRUGGLING, WE ARE HERE TO HELP.

Vinfen Behavioral Health (VBH) has expanded its community services to include a new Community Behavioral Health Center (CBHC) located in Lowell. In addition to urgent and routine outpatient services, the CBHC provides crisis intervention services to support individuals and families in a variety of new ways. We provide around-the-clock, 24/7 mental health and substance use evaluation and assessment to children, youth, and adults in crisis or in need of support. Instead of going to the emergency room, services can be provided to you over the phone, in your home, at school, or in another community setting.

24-hour Crisis Line: 866-388-2242
or 978-674-6744

If you or someone you know is experiencing a mental health or substance use crisis, please contact our locally-based crisis intervention services team.

VBH Community Services offers crisis, urgent, and routine mental health and addiction services, care coordination, peer supports, and screening and coordination with primary care.

OUTPATIENT SERVICES

Same-day and next-day services and expanded service hours are currently available. Serving youth (4-18) and adults. To learn more about our outpatient services, click here.

VBH Outpatient services include:

Individualized assessment, evaluation, and diagnosis
Individual, family, and/or group therapy
Substance use & recovery services
Behavior management
Medication management
Urgent outpatient services (UOP)
Crisis intervention services
Case management and care coordination services
Consultative services

MOBILE CRISIS INTERVENTION

VBH’s Mobile Crisis Intervention (MCI) provides a 24/7/365 mobile response in the home, school, workplace, or other community settings for youth and adults experiencing a mental health or substance use crisis. Clinicians work with the individual in crisis and, when appropriate, family members or other supportive people in their lives.

VBH MCI services include:

Triage, evaluation, and assessment
Intervention and de-escalation
Development of a risk management/safety plan
Coordination and collaboration with all youth and family services
Referrals and links to community supports

COMMUNITY CRISIS STABILIZATION

VBH’s Community Crisis Stabilization (CCS) program provides assessment and stabilization through short-term 24-hour treatment for youth and adults experiencing a mental health or substance use crisis in a structured, home-like, and supportive environment. The CCS youth and adult programs are distinct and separate.

VBH CCS services include:

Therapeutic programming including group, individual, and/or family therapy
Individualized treatment and aftercare planning
Support from peer and recovery support staff
Crisis prevention planning
Medication evaluation and monitoring
Case management and care coordination
Nursing services

GET TO KNOW VINFEN’S CBHC

Long waitlists and limited resources can make finding support for a mental health and/or substance use crisis difficult. Vinfen’s Community Behavioral Health Center (CBHC) of Greater Lowell is helping to expand access to care for the communities we serve. To view this video in Spanish, click here.

WHO CAN CALL FOR CRISIS INTERVENTION SERVICES?

The CBHC will provide services to people in the Greater Lowell region including Billerica, Chelmsford, Dracut, Dunstable, Lowell, Tewksbury, Tyngsboro, and Westford.

Anyone may call for assistance regarding a mental health crisis or urgent need for substance use intervention. This includes the individual experiencing the crisis, family members, mental health workers, first responders, physicians or other medical providers, schools, employers, and community members.

We contract with and accept most MassHealth and most private health insurance plans. No one residing in the communities we serve will be denied services, regardless of ability to pay.

CONTACT US

391 Varnum Avenue
Lowell, Massachusetts 01854

Outpatient Services:
40 Church Street
Lowell, Massachusetts 01852

978–674–6744
[email protected]

OUR PARTNERS

To provide the most comprehensive CBHC services to the region, Vinfen has partnered with two longstanding and highly respected behavioral health providers: Advocates, to offer VBH Mobile Crisis Intervention (MCI) and VBH Community Crisis Stabilization (CCS) services for adults; and Wayside Youth and Family Network to provide youth MCI services.